Hassle-Free from A to Z: Your Vending Service, Fully Taken Care Of
Acquiring a new coffee or vending machine is an excellent step for your organization. But how do you ensure everything runs smoothly, from the initial idea to the first perfect cup of coffee or snack?
With us, you don't have to worry about a thing. We handle the entire process for you. From advice, measurement, and approval to installation, software setup, and comprehensive handover: we take care of everything.
Our Step-by-Step Plan: From Measurement to First Use
1. Measurement & Location Inspection
Good preparation is half the battle. Our specialist will visit your location to thoroughly measure and assess the intended spot. We don't just look at the dimensions of the device, but also check:
Connections: Is there a suitable water connection and power supply at the correct point?
Accessibility & Route: Are the doors, elevators, and hallways wide enough to deliver the equipment safely and without damage?
Environmental Factors: Is the equipment placed in a logical, stylish, and ergonomic location in your space?
2. Approval & Final Order (Point of No Return)
After the measurement, you will receive a clear overview and a definitive tailor-made proposal from us. As soon as you formally approve it, we will immediately start the ordering and configuration process.
⚠️ Point of No Return:
Once you give your final approval, the equipment will be ordered or manufactured specifically according to your chosen specifications, software setup, and hardware options. From this moment, the order is final and cannot be changed or canceled free of charge. This way, we guarantee fast and error-free processing!
3. Efficient Scheduling
We understand that your business operations must continue. After the order is finalized, our planning department will carefully coordinate the delivery and installation date with you. We ensure a tight schedule to minimize disruption in the workplace.
4. Workshop Preparation
Behind the scenes, we prepare your equipment as much as possible in our own workshop. This includes thoroughly testing the device and pre-assembling specific extensions or payment modules.
5. Professional Delivery & Placement
On the agreed day, our skilled technicians will deliver the equipment. They ensure a neat, safe, and correct placement.
We professionally connect the equipment to the electricity and water networks (including any water filters for optimal water quality and device preservation).
We will take all packaging materials back with us, leaving your space clean and tidy.
6. Software Configuration & Custom Recipes
An advanced machine requires perfect tuning. Our specialists program the software on-site completely to your wishes:
Taste & Recipe Adjustment: Coffee strength, grind size, water temperature, milk foam ratio, or fill weights are set with extreme precision for the best result.
Payment Systems: Connection with contactless payment terminals, staff passes, token/coin systems, or telemetry.
Screen Orientation: Optional display of your own logo, promotions, or welcome message on the touchscreen.
7. Comprehensive Handover & Training
We won't leave until everything is 100% functional and both you and your employees feel comfortable with the new equipment. During the handover, we provide:
Demonstration & Instruction: A clear explanation of daily operation, refilling ingredients, and setting any favorites.
Maintenance & Cleaning Instructions: A practical explanation of daily and weekly maintenance, including cleaning programs. This ensures hygiene and extends the lifespan of your device.
Documentation: You will receive clear manuals and a comprehensive handover document.
Fully Taken Care Of: You Enjoy, We Handle the Rest
With our comprehensive approach, you know exactly what to expect from step 1 and will never face any surprises. No hassle with technical details, complicated settings, or connections: we arrange everything from A to Z. All you have to do is enjoy the end result!
Are you ready for a carefree solution at your location?
